Return Policy

At Digital Key Software, we want to make sure you’re happy with your purchase! Because our products are digital license keys for antivirus software, we can’t offer traditional returns once the product has been delivered. However, we’re here to help if you encounter any issues with your purchase.


1. No Traditional Returns

Since our products are digital, we do not accept returns once the antivirus license key has been delivered. However, we understand that things don’t always go as planned, and we’re committed to helping you resolve any issues that may arise.


2. We’re Here to Help with Issues

If you receive a defective or invalid license key, don’t worry – we’ll make it right! We offer free replacements or a full refund if the key doesn’t work. Simply contact our customer support team at help@digitalkeysoftware.com and provide the following details:

  • Your order number

  • Proof of purchase

  • A brief description of the issue you’re facing

We’ll respond quickly and work with you to find a solution.


3. Ordered the Wrong Product? We Can Help!

If you’ve accidentally purchased the wrong product, don’t stress! While we can’t offer traditional returns, we are happy to assist you in getting the correct product. Reach out to us within 30 days of your purchase, and we’ll help guide you through the process of exchanging or adjusting your order.


4. Friendly Customer Support

Your satisfaction is our priority. If you have any concerns or questions, please don’t hesitate to get in touch with us. We’re always happy to assist and ensure you’re completely happy with your purchase.

You can contact us at:

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