Terms & conditions
Welcome to Digital Key Software. These Terms of Service (“Terms”) govern your access to and use of our website and services available at:
🌐 https://digitalkeysoftware.com/
By accessing, browsing, or purchasing from our website, you agree to comply with these Terms. If you do not agree with any part of these Terms, please discontinue use of our website and services immediately.
1. Business Information
Digital Key Software
Ruko Golflake Blok Paris A No.78 Cengkareng Timur, Jakarta 14450 Indonesia
📞 +6287785742612
📧 help@digitalkeysoftware.com
🌐 https://digitalkeysoftware.com/
Throughout these Terms, “Digital Key Software”, “we”, “us”, and “our” refer to the business identified above.
2. Eligibility and Website Use
By using this website, you confirm that:
- You are at least 18 years old, or you are using the website under the supervision of a parent or legal guardian.
- You will use the website only for lawful purposes.
- You will not engage in any activity that may damage, disable, overburden, or interfere with the functionality or security of the website.
We reserve the right to suspend or terminate access to our services if we believe a user has violated these Terms or engaged in fraudulent or harmful conduct.
3. Products and Availability
We specialize in the distribution of digital antivirus license codes. We strive to ensure that all product descriptions, compatibility requirements, pricing, and availability information displayed on our website are accurate and up to date. However:
- Certain license codes may become temporarily unavailable without notice due to supplier constraints.
- We reserve the right to limit quantities, discontinue specific software keys, or modify product information at any time.
- Errors related to pricing, descriptions, or availability may occasionally occur, and we reserve the right to correct them without prior notice.
4. Orders and Acceptance
When placing an order through our website, you agree that:
- All information provided (especially your email address for digital delivery) is accurate, complete, and current.
- Orders are subject to digital key availability and our acceptance.
- We reserve the right to refuse, cancel, or limit any order at our sole discretion, including in cases of suspected fraud or unauthorized transactions.
- After placing an order, you will receive an order confirmation email. This confirmation does not guarantee immediate acceptance of the order until the payment is fully verified.
5. Pricing and Payments
- All prices displayed on the website are listed in the applicable currency as shown at checkout.
- Payments are processed securely through trusted third-party payment providers.
- We do not store complete payment card details on our servers.
- We reserve the right to change prices at any time without prior notice.
6. Digital Delivery
Because we deal in digital goods, no physical items will be shipped to you.
- Antivirus license codes are processed and delivered digitally via email within 24 hours of successful payment confirmation.
- Delivery times are estimates and may occasionally be affected by factors beyond our control, including:
- Payment verification delays
- Technical issues with email service providers
- Emails being routed to spam/junk folders (please check these folders if you do not see your key)
7. Returns and Refunds
We offer a 30-day return policy specifically adapted for digital goods.
To qualify for a return or refund:
- The antivirus license code must be completely unredeemed, unused, and unactivated. Once a digital key has been activated or registered, it cannot be returned or refunded.
- Return requests must be submitted within 30 days of receiving the digital delivery email.
- Additional conditions and instructions are available in our specific Refund & Return Policy.
8. Intellectual Property
All content available on this website, including but not limited to:
- Text
- Graphics
- Logos
- Product images
- Website layout and design
is the intellectual property of Digital Key Software or its licensors and is protected under applicable copyright, trademark, and intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.
9. Limitation of Liability
To the maximum extent permitted by applicable law, Digital Key Software shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, revenue, or business opportunities
- Data loss or business interruption resulting from software incompatibility
- Issues arising from the third-party antivirus software itself (support for the software must be handled by the respective manufacturer)
Nothing in these Terms excludes liability where such exclusion is prohibited under applicable law.
10. Third-Party Links and Services
Our website may include links to third-party websites or services (such as official antivirus software download portals) for your convenience. We are not responsible for the content, policies, or practices of any third-party websites. Users should review the terms and privacy policies of those external services before engaging with them.
11. Privacy and Data Protection
Your personal information is processed in accordance with our Privacy Policy. We comply with applicable data protection laws to ensure your information and digital purchases are kept secure.
12. Prohibited Conduct
Users agree not to:
- Use the website for illegal or unauthorized purposes.
- Attempt to gain unauthorized access to our systems, servers, or digital key databases.
- Upload or distribute malicious software, viruses, or harmful code.
- Interfere with the operation or security of the website.
Violation of these Terms may result in restricted access, account suspension, or legal action where appropriate.
13. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of Indonesia. Any disputes arising from these Terms or the use of our website shall be subject to the exclusive jurisdiction of the competent courts of Indonesia.
14. Changes to These Terms
We reserve the right to modify or update these Terms at any time. Any changes will become effective immediately upon publication on this website. Continued use of the website following updates constitutes acceptance of the revised Terms.
15. Contact Information
If you have any questions about these Terms, please contact us:
Digital Key Software
📍 Ruko Golflake Blok Paris A No.78, Cengkareng Timur, Jakarta 14450 Indonesia
📞 +6287785742612
📧 help@digitalkeysoftware.com